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OTHER WAYS OF ORDERING
If you are having problems orderingon the web, please call us to order or send us a letter stating allyour details and what you want, please note the prices from the websiteand if there are any offers you wish to take advantage of. Prices willbe valid two days after the letter has been sent, otherwise we willprocess at the latest prices. You can also contact the store directly& pay over the phone.
CONTACT NUMBERS
For payment over the phone please dial 01823 252886.
PREORDERS
1.Any pre-orders placed will be sent at a later date as soon as they arein stock. If you ordered other items that are in stock at the same timethen these will be sent straight away
2. You will not be charged for the pre-order items until we come to send pre-orders out.
3.We have and will always honour pre-orders so if you have ordered youcan be sure you will get one, if you find the wait is too long, youhave the full right to cancel.
FAULTY GOODS
Allour items that we sell are sold as mint unless specified, if you arenot happy with the quality of what you have received then please returnit to the following address with in 30 days of delivery & with asmany details as possible, stating what is wrong and we will exchange itfor you: Faulty Goods Department, LimitedAdditions.co.uk. 12 RiversidePlace, St James Street, Taunton Somerset. TA1 1JH.
ALTERNATIVE PAYMENT
Ifyou have chosen to pay with an alternative method other thancredit/debit card online then please send your payment to the addresson the contact page with a copy of your order.
POSTAGE
Allorders placed before 2.30pm are guaranteed next working day deliverywithin the UK where Next day insured delivery has been chosen in thecheckout (The exception to this is where there is an internet problemfault and orders cannot be downloaded). Shipping prices will bedetermined solely by the weight of the order. We can not give refundson return goods if not goods are not wanted or are not faulty. Alloverseas deliveries will have prof of postage, we can not be heldresponsible for lose on item once left the UK.
DELIVERY OF GOODS
City Link - Guaranteed next working day before 5.00pm within the UK (not Saturday or Sunday)
Fedex - Guaranteed within three working days to USA/Canada (not Saturday or Sunday)
Airmail - Up to four weeks, uninsured.
Royal Mail - Up to one week, uninsured.
All Items for return for refund must be returned with in 30 days of delivery. No refunds will be given after this time.
All items returned must have proof of postage.
BACK ORDERS
Ifyour item is not in stock, we will attempt to back order it for you, ifyou have ordered other items then we will send these to you and markthe missing item as "to follow" on your invoice, you will not becharged additional postage.
CREDIT CARD SECURITY
Weuse full SSL security, the safest method we know of, full 128 bitencryption. If you have any questions on this, please e-mail us.
GUARANTEE
OUR AIM IS 100% CUSTOMER SATISFACTION OUR EMPLOYEES CAN BE REPLACED OUR CUSTOMERS CAN'T!
PRIVACY POLICY
Wedo not disclose buyers information to third parties. Cookies are usedon this shopping site, but only to keep track of the contents of yourshopping cart once you have selected an item. |
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